Failure Rate - The number of expatriate managers of an overseas operation who come home early.

Feedback Control - Control that focuses on the use of information about previous results to correct deviations from the acceptable standard.

Feedforward Control - The control process used before operations begin, including policies, procedures, and rules designed to ensure that planned activities are carried out properly.

Fiedler’s Contingency Model of Leadership Effectiveness - A situational approach to leadership postulating that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power, control, and influence over the situation.

Filtering - The process of withholding, ignoring, or distorting information.

Final Consumer - Those who purchase products in their finished form.

Flexible Benefit Programs - Benefit programs in which employees are given credits to spend on benefits that fit their unique needs.

Flexible Factories - Manufacturing plants that have short production runs, are organized around products, and use decentralized scheduling.

Flexible Processes - Methods for adapting the technical core to changes in the environment.

Force-Field Analysis - An approach to implementing the unfreezing/moving/refreezing model by identifying the forces that prevent people from changing and those that will drive people toward change.

Forecasting - Method for predicting how variables will change the future.

Formalization - The presence of rules and regulations governing how people in the organization interact.

Framing Effects - A decision bias influenced by the way in which a problem or decision alternative is phrased or presented.

Franchising - An entrepreneurial alliance between a franchisor (an innovator who has created at least one successful store and wants to grow) and a franchisee (a partner who manages a new store of the same type in a new location).

Frontline Managers - Lower-level managers who supervise the operational activities of the organization.

Functional Organization - Departmentalization around specialized activities such as production, marketing, and human resources.

Functional Strategies - Strategies implemented by each functional area of the organization to support the organization’s business strategy.