Illusion of Control - People’s belief that they can influence events, even when they have no control over what will happen.

Incremental Model - Model of organizational decision making in which major solutions arise through a series of smaller decisions.

Independent Strategies - Strategies that an organization acting on its own uses to change some aspect of its current environment.

Informing - A team strategy that entails making decisions with the team and then informing outsiders of its intentions.

Initial Public Offering (IPO) - Sale to the public, for the first time, of federally registered and underwritten shares of stock

Innovation - The introduction of new goods and services.  A change in method or technology; a positive, useful departure from previous ways of doing things.

Inpatriate - A foreign national brought in to work at the parent company.

Inputs - Goods and services organizations take in and use to create products or services.

Instrumentality - The perceived likelihood that performance will be followed by a that performance will be followed by a particular outcome.

Integration - The degree to which differentiated work units work together and coordinate their efforts.

Integrity-Based Ethics Programs - Company mechanisms designed to instill in people a personal responsibility for ethical behavior.

Intermediary Model - Charging fees to bring buyers and sellers together.

Intermediate Consumer - A customer who purchases raw materials or wholesale products before selling them to final customers.

Internal Audit - A periodic assessment of a company’s own planning, organizing, leading, and controlling processes.

International Model - An organizational model that is composed of a company’s overseas subsidiaries and characterized by greater control by the parent company over the research function and local product and marketing strategies than is the case in the multinational model.

Interpersonal and Communication Skills - People skills; the ability to lead, motivate, and communicate effectively with others.

Intrapreneurs - New-venture creators working inside big companies.

Intrinsic Reward - Reward a worker derives directly from performing the job itself.

ISO 9001 - A series of quality standards developed by a committee working under the International Organization for Standardization to improve total quality in all businesses for the benefit of producers and consumers.